Terms and Conditions
Effective Date: October 14, 2025
Last Updated: October 14, 2025
The Desert Collective, LLC
5030 Paradise Rd, Suite B102
Las Vegas, NV 89119
Email: support@thedesertcollectivevegas.com
1. Introduction
Welcome to The Desert Collective, LLC (“The Desert Collective,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.thedesertcollectivevegas.com, our online booking system, and any services provided at our physical location or by our partners and independent professionals.
By accessing our site, booking an appointment, leasing a suite, or using any of our services, you agree to be bound by these Terms.
2. Use of Our Website and Services
You agree to use our website and services only for lawful purposes. You must not use the website or our facilities to:
We reserve the right to deny service, terminate accounts, or cancel bookings at our discretion if misuse is suspected.
3. Bookings and Payments
All service bookings and payments are processed securely through GoDaddy Payments.
By booking online, you agree to provide accurate and complete information.
Payment is due at the time of booking unless otherwise specified. All deposits are non-refundable but may be transferable at our discretion.
Cancellations and No-Shows:
We require 24 hours’ notice to cancel or reschedule. No-shows or last-minute cancellations may result in forfeiture of your deposit or full service charge.
4. Suite Rentals and Independent Professionals
The Desert Collective leases salon and spa suites to independent professionals (“Tenants”). Each Tenant operates as a separate business entity responsible for their own services, pricing, and client relations.
The Desert Collective, LLC is not liable for the actions, omissions, or services provided by any independent contractor or Tenant operating within the premises.
Tenants are responsible for:
5. Intellectual Property
All website content, including logos, branding, images, designs, and written material, is the property of The Desert Collective, LLC and protected by U.S. copyright and trademark laws.
You may not reproduce, distribute, or use any content without express written permission.
6. Liability Disclaimer
All services provided at The Desert Collective are performed by licensed professionals. However, by participating in any treatment, service, or rental, you acknowledge and assume all risks associated with such activities.
The Desert Collective, LLC, its owners, affiliates, and employees are not responsible for:
7. Limitation of Liability
To the fullest extent permitted by law, The Desert Collective, LLC shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, website, or facilities.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on our website with the revised effective date. Continued use of our website or services constitutes acceptance of any changes.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Nevada. Any disputes arising from these Terms shall be resolved in the courts located in Clark County, Nevada.
11. Contact Information
For questions or concerns about these Terms, please contact:
The Desert Collective, LLC
5030 Paradise Rd, Suite B102
Las Vegas, NV 89119
Returns and Refunds Policy
Effective Date: October 14, 2025
At The Desert Collective, LLC, we value every guest experience and stand behind the quality of our services and retail offerings. Because we are a collective space featuring multiple independent professionals, our policy distinguishes between services performed by The Desert Collective and those performed by independent tenants.
A. Product Returns & Exchanges
Eligibility:
Retail products purchased directly through The Desert Collective or at our front desk may be returned or exchanged within 14 days of purchase if unused, unopened, and in original packaging with proof of purchase.
Conditions:
B. Service Claims & Adjustments
We strive for your complete satisfaction with every service. If you are unhappy with your experience, please notify us within 48 hours of your appointment so we can address your concerns.
For services performed by The Desert Collective staff:
For services performed by independent professionals (tenants):
C. Allergic Reactions or Sensitivities
While all professionals within The Desert Collective use high-quality, tested products, skin sensitivities can occur.
D. Late or Missing Refunds
If you are approved for a refund:
E. Contact for Returns & Claims
For all return inquiries or service-related concerns:
The Desert Collective, LLC
5030 Paradise Rd, Suite B102
Las Vegas, NV 89119
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